In-game transactions

General information

• I made an unintended in-game purchase, how can I get a refund?
• What can I use crystals for?
• Subscriptions: What subscriptions are present in G&G? How do I manage them?

Billing issues

• Android: I bought something and it didn't arrive
• iOS: I bought something and it didn't arrive
• I bought something with real money and it didn't arrive

Promo codes and the referral system

• Promo codes: What are those? How do I use them? Where can I find them?
• How can I use the Referral system?